MTF 360

Total Shipment Visibility, Simplified

Access all your shipment details in one place - track departures and arrivals, manage documents, notifications, invoices, and more.

LEARN MORE   SIGN IN

BACK TO TOP

Adelaide Customs Brokers

Adelaide Customs Brokers & Customs Agents

Maintaining a reliable supply chain is critical to many businesses’ success. A key part to this process, particularly for global operations, is a reliable customs clearance and compliance solution to avoid delays in critical cargo being imported or exported via Australian air and sea ports.

MTF Logistics offer Adelaide based operations access to our team of highly skilled customs brokers and customs clearance agents to streamline supply chain operations and reduce delays that may be costly to your business. The Adelaide based customs broker team can manage all aspects of freight transit with an exceptional level of diligence and care, ensuring prompt arrival of your cargo, complete with any required permits and documentation.

All customs clearance agents at MTF are fully licenced and can offer professional advice and cost effective solutions for all forms of freight methods including sea shipping, air cargo, road and rail transport.

How can a customs broker help?

Customs brokers or agents deal directly with import / export authorities to ensure all the required taxes, permits and duties are correctly in place to ensure a hassle free transit occurs for your valuable cargo.

Some key customs formalities and requirements a customs broker will handle include:

  • Completing Customs declarations regarding the Import/Export and transit of goods
  • GST information
  • Processing of Refunds, Amends, Drawbacks and corrections
  • Compliance Verification
  • FTA (Free Trade Agreement- various Countries)
  • Eligibility /Information /Clarification
  • Verification Audit Assistance
  • Anti-Dumping
  • OGD (Other Government Dept) information/requirements
  • Forms/Documentation requirements
  • Labelling requirements
  • Preparation of Customs Documentation
  • Providing services that can be tailor-made to fit your unique Customs requirements and needs.

All our Adelaide based customs clearance agents have many years experience in importing and exporting freight through many overseas ports including Asia, Europe, the Middle East, US, Canada and South America. Our certified agents can provide a tailor-made solution to fit your unique requirements and needs. Our aim is to help your business extend its supply chain to a multitude of locations across the globe.

With a high attention to detail at every stage of cargo transit including pickup, documentation, customs clearance and delivery or pickup, this ensures an efficient and cost effective service delivery and reduces delays that can be costly to your business.

Contact MTF Logistics today on 1300 710 683 and speak to our professional freight forwarding consultants to discuss your needs and arrange for an obligation free quote.

Our Customs Broker Locations

What clearing cargo through Adelaide actually involves

Adelaide is a smaller port with one container terminal, and that single fact shapes almost everything about importing into South Australia. Here is what matters.

One terminal, and what that means for you

Flinders Adelaide Container Terminal at Outer Harbor is South Australia's only container terminal facility. It works berths 6 and 7 across a 660 metre quay, with three post-panamax cranes, 22 straddle carriers and a connection to the national rail network (Flinders Port Holdings).

One terminal means no stevedore shopping. There is no second option if a vessel is delayed or a window is missed, so the schedule matters more here than it does in Melbourne or Brisbane. It also means the rail link is genuinely useful rather than a footnote, particularly for cargo heading beyond metropolitan Adelaide.

Direct services are limited — plan for transhipment

Adelaide is served by around seven direct international shipping services (Flinders Port Holdings). For many origins there is simply no direct sailing, so your container transhipments through a hub such as Singapore, Port Klang or Melbourne before it reaches you.

Transhipment is normal and nothing to be alarmed about, but it has three practical consequences worth building into your planning:

  • Longer end-to-end transit. A transhipped box waits for the connecting vessel, and connections are not daily.
  • More points where a delay can start. A missed connection at the hub costs a full service rotation, not a day.
  • Quoted transit times need reading carefully. Port-to-port is not door-to-door, and a transhipment leg is often where the difference sits.

If your cargo is time-sensitive, this is exactly the situation where air freight is worth pricing rather than dismissing. Our chargeable weight calculator gives you the number an air quote will actually be based on.

South Australia's produce restrictions are stricter

South Australia maintains permanent restrictions on bringing host fruit, vegetables, plants and plant products into the state, and tighter rules again for the Riverland Pest Free Area (PIRSA fruit fly). These are state controls that sit on top of anything the Commonwealth requires at the border.

For most commercial importers this never comes up. If it does — food, produce, plant material, or packaging and dunnage that has carried them — it needs to be checked before the goods move, not after they have arrived at Outer Harbor.

What the government charges before duty

A commercial consignment over AUD 1,000 needs a full import declaration. For an electronic declaration the Import Processing Charge is $50 for consignments over $1,000 and under $10,000, and $152 at $10,000 or more (Australian Border Force), with a biosecurity cost recovery charge on top.

GST is 10% of the value of the taxable importation — customs value plus duty plus transport and insurance to the place of consignment, not 10% of the invoice (Australian Taxation Office). Work the full landed cost out on our import duty and GST calculator before you place the order.

Consolidating is often the smarter call

Because Adelaide volumes are smaller, a lot of South Australian importers sit right on the line between shipping LCL and taking a full container. Buying a container you cannot fill wastes money, and paying LCL rates on 15 cubic metres wastes more. Our CBM calculator gives you the volume figure, and the LCL vs FCL guide explains where the crossover usually falls.

Why one company handling both helps

With the customs broker and the freight forwarder in the same business, the entry is prepared from the same documents as the booking, delivery is arranged against the actual vessel, and when a transhipment slips we tell you rather than you finding out from a tracking page.

If you are importing into Adelaide and want the landed cost checked before you order, send us the details or call 1300 710 683.

Free Monthly Newsletters & Important Notices

Business email address please, not Gmail or Hotmail.

What Our Customers Say

Pleasure To Deal With

MTF are very responsive, well priced & a pleasure to deal with. They really are on the customer’s side. I’ve successfully imported all kinds of building materials with them over the last year or so, they always take the stress out of import paperwork & keep my products moving through the system as fast as possible.

Highly recommended!

The team at MTF have provided my company with a great service for many years. Very friendly and knowledgeable staff. Highly recommended!

Above and Beyond

These Guys are great which is rare in the freight business, excellent customer service they go above and beyond to deliver.

Friendly and Efficient

We engaged MTF Melbourne to handle our imports and redeliveries after our existing provider deemed our specialised goods too difficult for them to handle. MTF have been nothing short of fantastic to deal with, from the admin & sales staff, through to the logistics team, everybody is a pleasure to deal with, friendly and efficient, and make the entire process a breeze, all at reasonable rates.

Call 1300 710 683 Get a quote